1. Scope and controller
This notice covers Virtual Converter for React Central for Windows and macOS, including conversion, local review, release checks and support for this product. Virtual Editor and the React Central mobile apps and online service have separate notices. Opening those services does not make their processing part of this local conversion workflow.
The controller is VirtuEDIT Inc., 12 Daewangpangyo-ro 645beon-gil, Bundang-gu, Seongnam, Gyeonggi-do 13487, Republic of Korea. Contact us at help@virtuedit.com for privacy requests and support. Korean business registration number: 495-86-03096.
2. At a glance
- The first release is free and core conversion does not require an account.
- Importing, matching, masking and processing your media takes place on your computer. Core conversion does not upload your media, projects or outputs to VirtuEDIT.
- Link search/import, thumbnails and embedded previews contact third-party services. Local conversion is not the same as offline operation.
- The app checks release information and may download a verified update for its link-import helper.
- This desktop release does not include app-owned advertising, usage analytics or automatic crash-report uploads. Third-party embedded services may use their own cookies and identifiers.
- Support receives only what you send us. Local diagnostic files are not automatically emailed or uploaded to support.
3. Data kept on your computer
Depending on what you use, local data includes selected file paths, downloaded media, prepared analysis video/audio, matching results, removal areas, timing and volume settings, job history, review projects, thumbnails, preview audio, cached metadata and diagnostic logs. Filenames and paths may contain personal information. Output videos and sync files are saved in your chosen output location; working data is stored separately in app-managed storage.
These files remain under your device's control. We cannot remotely inspect or delete data that was never sent to us. Anyone with access to your device, your backups or a folder you share may be able to access them.
4. Network requests and recipients
YouTube and other media hosts. Searching, pasting a link, importing media, loading a thumbnail or using an embedded preview sends the necessary query, URL or video identifier and ordinary connection information to the relevant host. This can include your IP address, request time, client information and playback interactions. Google/YouTube embeds may use cookies or similar identifiers and display advertising. Their notices and terms apply, including the Google Privacy Policy and YouTube Terms of Service. Use link import only where both applicable rights and source-service rules permit it.
Release checks. The app contacts virtuedit.com at startup, approximately every six hours while running, and when you manually check for updates. The request retrieves signed release information; it does not attach your media, project contents or a persistent app-generated device identifier. Our website infrastructure can receive IP addresses and ordinary request logs.
Link-import helper updates. The app can contact GitHub and its delivery hosts for helper release metadata, signatures, checksums, license information and verified helper files. These requests disclose ordinary connection information to those services. They do not send your local media or project contents. A downloaded helper is stored in app-managed local storage.
App distribution. Microsoft Store, Apple and any download hosting provider process installation, delivery and platform information under their own notices. We do not receive your platform password through core conversion.
Support. If you email us, we receive your email address, message, email headers and any attachments you choose to send. You may provide app/OS versions, error messages and redacted logs. We use email service providers, including ImprovMX and Google, to receive and manage support requests. Do not send passwords, authentication cookies, account tokens, sensitive personal information or private media unless specifically requested and necessary.
Using Report a bug sends your message and optional reply email through our website to our support channel on Discord. Selecting a conversion is optional. You can exclude the diagnostic attachment before sending. When included, diagnostics contain app/device information and, for the selected conversion, video links, stage/error records, section timings, correction and removal results, and relevant logs. Review drafts are identified separately from saved results. The app excludes media files, bulk waveform/PCM data, local file paths and known authentication fields. You can inspect a summary and save the diagnostic file before sharing it. Our website and Discord receive ordinary connection information. We retain a report reference, payload checksum and delivery status to prevent duplicate submissions; the receipt is scheduled to expire after 90 days and does not contain your message, email or diagnostic attachment. Reports and attachments delivered to support follow the support retention policy below. Nothing is submitted until you choose Send report.
5. Purposes and legal grounds
We use information we receive to answer support requests, diagnose reported problems, deliver release information, maintain security and comply with legal obligations. Where EU or UK data protection law applies, we rely on performance of a contract or steps you request where necessary to provide the product/support; our legitimate interests in proportionate reliability, security and support handling where your interests do not override them; and legal obligations where applicable. If a particular activity requires consent, we will obtain it and explain how to withdraw it. This notice is not blanket consent to optional processing.
We do not use your support attachments to train models, advertise to you or publish examples without a separate appropriate permission. We do not sell personal information or share it for cross-context behavioral advertising through the desktop product.
6. Retention, deletion and storage controls
On your device: jobs and working data can persist across app restarts. Use the app's job deletion and storage controls to remove applicable downloaded and analysis data. Where saved results exist, deletion can retain those results or delete them as well. Retaining results does not retain the job or its editable working project; editing again can require importing/downloading and analyzing again. Copies you make, external backups and files outside app-managed locations are not necessarily removed by these controls. Uninstalling does not guarantee removal of all working data or exported files.
Support: we keep correspondence while needed to resolve the request and delete it no later than 12 months after closure. We remove unnecessary sample media or diagnostic attachments earlier once no longer needed. You can request earlier deletion. A limited record may be kept longer when a specific legal obligation or genuine dispute requires it; access and use will be limited to that purpose. Residual backup copies are subject to the relevant service provider’s deletion processes.
7. International handling and safeguards
VirtuEDIT operates in the Republic of Korea. Support and website service providers and third-party hosts may process information in other countries. Our mail-forwarding provider describes processing infrastructure in France and the United States; Google also processes data through international infrastructure. Where international-transfer rules apply, we must use a permitted basis and any required safeguards and disclosures. Contact help@virtuedit.com for information about the safeguards applicable to your data.
8. Your choices and rights
You can use your own local files instead of link import, avoid optional online previews, manage local data in the app and contact us about information we hold. Some network-dependent features will not work without their required connections.
Depending on applicable law, you may request access, correction, deletion, restriction or suspension of processing, portability, withdrawal of consent or object to processing, including processing based on legitimate interests. We respond within the applicable legal period and may request proportionate identity verification. You may complain to the privacy regulator where you live, work or where a suspected infringement occurred. In Korea, privacy complaints may be directed to the Personal Information Protection Commission or the competent privacy complaint/dispute-resolution body. We do not make decisions with legal or similarly significant effects about you solely by automated processing in this product.
9. Children
The product is not directed to children under 13. Where local law requires an older age or parental authorization, those requirements apply. If you believe a child has sent us personal information without appropriate authorization, contact help@virtuedit.com. This is a desktop utility, not a child account service.
10. Security and changes
We use appropriate access controls and other safeguards for information we hold, but no device, email service or transmission is completely secure. Protect your computer and backups and redact logs before sharing them.
We will update this notice when the product or its processing changes, identify the revision date and provide additional notice or obtain consent where required. The final published notice will be available at https://virtuedit.com/converter/privacy.