React Central Support

Information to Include

• Your device model and iOS or Android version if you are using the app.
• Your browser, browser version, and operating system if you are using React Central on the web.
• The React Central app version and build number, if available.
• The email address or sign-in method used for your account.
• The page URL if the issue happened on the website.
• The video link, creator profile, or channel involved, if the issue is content-specific.
• What you expected to happen and what actually happened.
• Any visible error message or a screenshot that does not include private information.

Account and Privacy

• You can clear local watch history and recent searches from the app settings.
• You can delete your account from supported app settings.
• You can request account and associated data deletion from the account deletion page.
• For privacy questions, contact help@virtuedit.com.

Playback and Links

• Some videos depend on YouTube or another third-party platform being available.
• If a shared link does not open the app, update React Central and try the link again.
• If sync or playback seems wrong, include the video link and a short description of the timing problem.

Website Checks

• Try a current version of Safari, Chrome, Edge, or Firefox.
• Disable content blockers temporarily if login, analytics consent, or video embeds do not load.
• Clear cookies and site data for virtuedit.com if the website is stuck in an old session.
• Reload after clearing the service worker or browser cache if the web app shows an outdated version.

Safety and Reports

Use in-app reporting for content that appears abusive, infringing, misleading, or otherwise unsafe. For urgent support issues, email help@virtuedit.com.